Terms and Conditions

The following conditions form the basis of contract between you and Preston Travel (Cl) Ltd trading as Amathus Holidays. 22 East Barnet Road , Herts, EN4 8RQ. Please read them carefully.

Atol Important Notice

This is an important document. You should retain this as you will need it if your travel arrangements are protected under a scheme of financial protection and you need to make a claim.

1. MAKING YOUR BOOKING

A) HOW TO BOOK:All holidays featured on our website can be booked through any ABTA Travel Agent our own Reservations Department or on our website. Once the holiday is selected, you will need to pay a minimum deposit of £120 per person (children over the age of two years). For holidays which include a scheduled or low cost flight, full payment of a published fare may be required as well as the minimum deposit at time of booking. Full payment will be required if booking less than 8 weeks before departure. All applicable Insurance Premiums if required must also be paid at time of booking. For weddings, an additional £100 per person deposit is payable at time of booking.

If the holiday is available we will confirm the booking to you or your Agent. Once the holiday is confirmed and your deposit or full payment has been received, we will send you an invoice giving the holiday details and the amount outstanding. The contract between us comes into effect once the Confirmation invoice has been issued. Please check this invoice carefully as soon as you receive it. Contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. The balance must be paid 56 days before your scheduled departure date. If we do not receive all payments in full and on time we reserve the right to treat your booking as cancelled by you. In this case the cancellation charges set out in clause 6 overleaf will be payable. When you make a flight inclusive booking through a Travel Agent, they will hold payments on our behalf. The Travel Agent must give you an ATOL receipt or confirmation invoice when you pay.

B) YOUR CONTRACT: The contract between us comes into existence as set out above. We both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your holiday will be dealt with under the ABTA Arbitration Scheme (see below) or by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland, Northern Ireland or the Irish Republic. In this case, proceedings may be brought in the Courts of your home country. If proceedings are brought in Scotland, Northern Ireland or the Irish Republic, you may choose to have your contract governed by the law of Scotland/Northern Ireland/the Irish Republic as applicable. Otherwise, your contract will be governed by English law.

C) TRAVEL DOCUMENTS: Providing we have received full payment for your holiday we will send you your flight tickets and accommodation vouchers approximately two weeks before your departure. Note: It is your responsibility to ensure that your Passport is valid and meets the Immigration requirements of all countries you plan to visit. (See ‘General Information’).

D) OUR PRICE GUARANTEE: The prices shown on your Confirmation/Invoice are based on the cost per person for the holiday as booked. The basic ‘from prices’ shown in the website include local taxes and all airport security, fuel, currency and VAT charges. All prices quoted are based on the following exchange rates as calculated on the 1st December 2007, £1 = 1.37 Euros and £1 = 0.80 Cyprus pounds. However we reserve the right to change our holiday prices at any time prior to accepting your booking and you will be advised of the current price at the time of booking. For departures from the UK ONLY please note that should the UK Government or other regulatory body introduce a levy for increased financial protection against financial failure during the validity of this brochure we reserve the right to pass on the cost of such levy outside the terms of this price guarantee.

WITH THE EXCLUSION OF THE ABOVE LEVY WE GUARANTEE THAT THE PRICE OF YOUR HOLIDAY WILL NOT BE SUBJECT TO ANY SURCHARGES ONCE WE HAVE ISSUED OUR CONFIRMATION INVOICE.

We reserve the right to correct errors in both advertised and confirmed prices. We will do so as soon as we become aware of the errors. Please note, changes and errors occasionally occur. You must check the price of your chosen holiday at the time of booking.

E) SPECIAL REQUESTS/MEDICAL PROBLEMS/DISABILITIES: If you have any special requests (for example dietary or room requirement), please let us know at the time of booking in writing. We will pass the request to the relevant supplier but we cannot offer any guarantee that they will be met and special requests, even if noted on your confirmation invoice do not form part of our contract with you unless specifically confirmed in writing. If you are disabled or have any medical condition which may affect your holiday, before making your booking you must write to or call our Reservations Department who will be able to recommend the most suitable holiday resort and accommodation according to your requirements and mobility. Collapsible wheelchairs are accepted on most of our flights provided we have received advance notification at the time of booking.

2. AMENDMENT AND CANCELLATION:
A) BY US: We start planning the holidays we offer many months in advance. Occasionally, we have to make changes to and correct errors on the website and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. However, we promise we will only cancel your confirmed booking 8 weeks or less before departure where you have failed to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where we are forced to do so as a result of circumstances outside our control. We will not cancel after this date for any other reason.

Most changes are minor. Occasionally, we have to make a "significant change". "Significant changes" include those for which compensation is paid as set out later in this clause.

If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before departure, we will offer you the choice of the following options:- (a) (for significant changes) accepting the changed arrangements or (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available (if the chosen alternative is less expensive than your original one, we will refund the difference but if it is more expensive, we will ask you to pay the difference) or (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us. Please note, the above options are not available where any change made is a minor one. If we have to make a significant change or cancel 8 weeks or less before departure, we will pay you the compensation set out below subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care. No compensation will be payable if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time).

B) COMPENSATION: These scales are based on how many days before your booked departure we tell you of a significant change and are subject to 2A) above.

We will only make one payment for each person on the booking (excluding infants).

Changes to your confirmed accommodation (This does not apply to tours or cruises.)

Changes to your flights

Night flights are flights which leave the UK between 10pm and 6am or which land home between midnight and 6am. We will only pay compensation if a day flight becomes a night flight and the departure or return time has changed by more than three hours.

A night flight which is changed from before midnight to after midnight (or from after midnight to before midnight) does not represent a change of day.

A change of airport within the London airport area (Heathrow, Gatwick, Luton or Stansted) is not classed as a significant change.

In all cases, our liability for significant changes and cancellations is limited to offering you the above mentioned options and, where applicable, compensation payments. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. No compensation is payable for minor changes or where we make a significant change or cancel more than (8 weeks) before departure.

Very rarely, we may be forced by "force majeure" (see clause 4) to change or terminate your holiday after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result".

3. OUR RESPONSIBILITIES:
A) Please note, this clause 3A) does not apply to flight only bookings – see clause 3B) We promise to make sure that all services we have agreed to arrange, perform or provide as part of our contract with you are arranged, performed or provided with reasonable skill and care. This means, subject to these conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in arranging, performing or providing, as applicable, the contracted service in question. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim. We will only be responsible for what our employees, agents and suppliers do or do not do if they were at time acting in the course of their employment (for our employees) or carrying out work we had asked them to do (for agents and suppliers).

We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment or any other loss of any description), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:-

In addition, we will not be responsible where you do not enjoy your holiday or suffer any problems because of a reason you did not tell us about when you booked your holiday or where any problems you suffer did not result from any breach of our contract or other fault of ourselves or, where we were responsible for them, our suppliers or agents or where any losses, expenses, costs or other sum you have suffered relate to any business.

Please note, we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them.

B) If you book a flight only, you have not purchased a package even if you later book other services. Not all of these conditions will apply to your booking, as indicated. You will have a contract with us for your confirmed flight(s) which will be protected by our ATOL but our obligations under that contract are limited to reserving your flight with your confirmed airline (or a substitute) and providing you with a ticket or equivalent means of accessing your flight. We are not a carrier, do not enter into a contract for carriage with you and have no liability for the flight itself or for the acts / omissions of the airline or any of its employees, agents, suppliers or sub-contractors. If, however, we are found liable for the flight itself or for the airline or any of its employees, agents, suppliers or sub-contractors, clause 3D) and 3E) will apply. Other conditions may apply to your booking particularly depending on the type of flight ticket you purchase – please enquire at the time of booking. The airline’s conditions of carriage will apply to your booking.

C) The promises we make to you about the services we have agreed to provide, perform or arrange as part of our contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. (See further ‘Safety Standards’, clause 9 below.

D) We limit the maximum amount we may have to pay you for any and all claims or parts of claims which do not involve personal injury, illness or death. Except where loss of and/or damage to luggage or personal possessions is concerned* or a lower limitation of liability applies to your claim, the maximum amount we will have to pay you for such non personal injury claims if we are found liable to you on any basis is three times the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday.

* Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you is £80 per person affected as you are assumed to have taken out adequate insurance at the time of booking.

E) Where any claim or part of a claim concerns or is based on any transport (including the process of getting on and off the transport concerned) provided by any air, sea, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier or hotel keeper concerned would have to pay under the international convention which applies to the travel arrangements or hotel stay in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air, the EU Regulation on Air Carrier Liability for national and international travel by air, the Athens Convention for international travel by sea). Where the carrier would not be obliged to make a payment under international convention, we are similarly not obliged to make a payment. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. Copies of applicable conventions are available on request.

F) You must provide ourselves and our insurers with all assistance we may reasonably require. You must also tell us and the supplier concerned about your claim or complaint as set out in clause 7 below.

4. FORCE MAJEURE: Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss (as more fully described in clause 3A) above) as a result of "force majeure". In these Booking Conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

5. IF YOU AMEND YOUR HOLIDAY: All amendments are subject to availability. If you need to amend your holiday details after booking, there will be an administration fee of £25 per person, providing the amendment is requested more than 56 days prior to departure. Where amendments can be made, in addition to the administration fee, you must also pay any costs or charges incurred by ourselves and/or incurred or imposed by any of our suppliers. Amendments within 56 days of travel will be considered a cancellation and the cancellation charges shown in clause 6 will apply. If any member of your party is prevented from travelling, that person may transfer their place to someone else (introduced by you) providing we are notified not less than four weeks before departure. Where a transfer to a person of your choice can be made, all costs and charges incurred by us and/or incurred or imposed by any of our suppliers as a result together with an amendment fee of £25 per person must be paid before the transfer can be effected. For flight inclusive bookings, you must pay the charges levied by the airline concerned. As most airlines do not permit name changes after tickets have been issued for any reason, these charges are likely to be the full cost of the flight.

NOTE: No amendments will be effected unless details are confirmed to us in writing by the person who originally made the booking. Flight tickets, once issued cannot be amended.

6. IF YOU CANCEL YOUR HOLIDAY: If you want to cancel your Booking after it has been confirmed, the details must be sent to us by RECORDED DELIVERY MAIL. Any cancellation charges which then apply will be calculated from the date your instructions are received in our office. It is in your interest to let us know as early as possible. If the reasons for cancellation fall under the terms of your Travel Insurance Policy you may be able to reclaim the cost (see table) from the Insurers. Period before departure within Cancellation charge per person which written notification of cancelling (excluding insurance cancellation is received by us: premiums and amendment charges)

Insurance premiums and amendment charges are not refundable in the event of the person(s) to whom they apply.

In addition to the charges set out above, we reserve the right to charge/ amend any apartment occupancy supplements if necessary, should one member of the party cancel. We also reserve the right to charge the full cost of a twin room to one individual should other occupant cancel.

7. COMPLAINTS:We understand that there may be times when some part of your holiday may cause a problem. You have a legal obligation to bring any dissatisfaction with any service to our attention at the first opportunity and if you do not you may lose the right to complain after your return to the UK. Any complaints relating to any contracted service must be reported immediately locally to our representative in resort and also to the accommodation owner/manager or supplier of the service in question so that remedial action can be taken without delay.

In the unlikely event that the problem cannot be resolved during your stay, you must record the details on a ‘Passenger Relations’ Report Form – obtained from our Representative. This will allow you to raise the matter with us in writing within the maximum 28 days from the date of your return. We will not accept liability if this period is exceeded, or if the complaint has not been reported to our resort Representative in writing and to the accommodation owner/manager or other supplier as specified above.

While we normally reach an amicable settlement of your written complaint, there may be occasions when this becomes impossible. In such situations you have the right to refer the dispute to ABTA (The Association of British Travel Agents), for independent arbitration by a member of The Chartered Institute of Arbitrators. The scheme allows for disputes to be settled on documents alone and restricts your liability for costs. The most which can be claimed under this scheme is £5,000 per person up to a maximum of £25,000 per booking. It does not generally apply to personal injury claims except those involving minor injury or illness where the maximum amount which can be claimed is £1,000 per person. If you wish to use this scheme you must request this in writing within 9 months of the scheduled end of your holiday. For Departures from the Republic of Ireland there is a different Arbitration Procedure.

8. WEBSITE ACCURACY: All information on the website has been checked and is believed to be correct. However this is many months before you actually take your holiday. During early or late season you may find some of the hotel’s/self catering apartments or resort’s facilities to be closed/unavailable. This may be due to weather conditions, commercial reasons, local licensing laws, religious holidays or other, but please remember that we as a tour operator neither own nor control such facilities/amenities.

Air-conditioning or central heating where mentioned in the hotel description, may at the hoteliers’ discretion, be available only at certain times of the year or at certain times of the day and in accordance with the fuel saving regulations.

Amathus will also be using accommodation on our booking engine from third party suppliers and we are unable to guarantee the accuracy of these descriptions.

9. ACCOMMODATION DESCRIPTIONS AND FACILITIES:
The description and classifications of the accommodation are based on information supplied by owners, the relevant Tourist Authorities and Inspection by our Agents in the resort area concerned. Also please be aware that when travelling you must accept that standards and regulations whether they be accommodation, safety or hygiene conform to local standards and regulations.

The suppliers we use are required to meet such local standards and where appropriate and possible we work with local suppliers to raise and/or change standards. However, you must still take all reasonable precautions to protect yourself and your party while on holiday with us. Note that for example, fire alarm and fire precaution systems may be different and/or not always present, particularly in older buildings and/or in older city hotels. The design of swimming pools (where lifeguards are often not present) or where there are no pool depth markings and the height of balconies also vary greatly so ple

Areas around your holiday accommodation and in the resort that do not form part of your booking, for example the sea, beaches, roads, mountains etc. You must therefore also take responsibility and care for yourself, your party and your belongings in these areas. The degree of comfort of your accommodation usually can be judged by the price you pay. The Accommodation featured on our website ranges from a basic studio to the most luxurious five star hotels and it is up to you to decide what amount of comfort you want by the amount you are prepared to pay for your accommodation.

Please also note that: 1.Where a room is described as seaview then it means that the sea is visible from the balcony or if no balcony is provided, the view will be from the window. 2.Where a room is described as side seaview then there are restrictions in the view. 3.Basic rooms for which no supplement is charged i.e. Inland View may have a view of local roads or other buildings surrounding the accommodation. No guarantee can therefore be given of the outlook from these rooms. 4.Where reference is made to a 3rd/extra bed in any hotel or apartment this is usually a camp/sofa bed. Also please note that with the addition of extra beds the space of the room is limited and we cannot accept responsibility if you find conditions become cramped or reduce your comfort. 5.Rooms that can accommodate more than three people are rare and only available in a few hotels. Please when making your booking ask your travel agent to contact our reservations department for assistance. 6.Most Hotels provide hand towels and bath towels whilst apartments usually provide hand towels and clients are advised to take their own bath and beach towels. 7.Like most countries and resorts with a restricted rainfall, water preservation is a priority. Water cuts can therefore be expected. Such cuts will normally be very short and you are asked to be tolerant and understanding and endeavour to use water as economically as possible. Electricity cuts although not frequent can also occur, but again any cuts are usually for a short time. Intermittent electricity supplies would affect the availability of other facilities such as hot water.8.Our self-catering accommodation has at least cooking rings (unless a full oven etc. is described under the given accommodation) and a small fridge. You should not therefore expect to prepare full meals. Please also bear in mind that occasionally and due to continuous use by other holidaymakers some items may be missing upon your arrival and/or not everything may be functional. Refer these matters to your local representative and to the proprietors of the accommodation who will replace and/or fix these for you. Show some tolerance to shortcomings and do not allow minor things to upset your holiday. 9.Where an apartment is described as able to accommodate 4 or 6 people this means that it has one or two bedrooms respectively, with 2 camp beds/sofa beds in the lounge/ living room area. This inevitably reduces living space and wardrobe space. This applies to studios when three people are sharing. Advertised special offers such as free room upgrades are subject to availability and are not guaranteed.

Please note, the information and prices shown on the website may have changed by the time you book your holiday. Whilst every effort is made to ensure the accuracy of the website, regrettably errors do occasionally occur. You must therefore ensure you check all details of your chosen holiday (including the price) with us or your travel agent at the time of booking.

10. FLIGHTS AND TRANSFERS: The responsibility for carriage to and from your UK airport to your holiday accommodation is that of the carrying Airline and other Transport Contractors. In travelling with them, you will be bound by their ‘Conditions of Carriage’ which under International Agreements limit or exclude their liability to you depending on circumstances. A copy of the relevant Conditions relating to transportation can be obtained from your Travel Agent or from us on request (these details are as known in December 2007 but may be changed by the Airline should this be considered necessary).

We are required to bring to your attention the existence of a list of airlines which are subject to an EU operating ban – see http://europa.eu.int/comm/transport/air/safety/flywell_en.htm. We will advise you of your operating airline at the time of booking or as soon as we become aware of it if later. We are not always in a position to confirm the aircraft type and airport of destination which will be used in connection with any confirmed flight. Any change of airline, aircraft type and/or airport of destination will not entitle you to cancel or change to other arrangements without paying our normal charges.

If any flight you have booked with us is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004, you must pursue the airline for the compensation due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline's obligations under the Denied Boarding Regulations.

11. FLIGHT TIMINGS AND DELAYS: Your holiday invoice will indicate the latest planned timings when your booking is confirmed but these are subject to amendment. Latest flight timings will be shown on your tickets which will be dispatched approximately 2 weeks before departure and should be checked very carefully immediately on receipt. However, there are occasions when an unforeseen delay can occur. If this happens on your outbound journey, the Airline’s staff or agents will inform you of the situation as known. In the event of a flight delay on your outbound/inbound journey the airline concerned respond generally as follows:

OVER 2 hours and up to 5 hours = light refreshments/snack.
OVER 5 hours and up to 10 hours = main meal.
OVER 10 hours = either overnight accommodation or return home for next day flight if possible.

If we are advised that there is to be a flight delay of more than four hours before you leave for the airport for your inbound flight, we shall arrange, wherever possible, for you to stay in your resort rather than having to wait at the airport. The above services are always dependent on local availability taking account of the time of day, number of passengers and availability of services. We cannot accept any liability whatsoever for any delay in your flight to or from the UK except as set out in clause 2 above. However in certain circumstances you may be able to make a claim against the airline under the Denied Boarding Regulations (see clause 10) or under any insurance policy you have purchased for any adverse effects you or your party may suffer as a result of flight delays.

12. HOLIDAY DURATIONS: All prices on our website cover specified booking periods starting from mid-day on the day of travel from the UK to mid-day of the scheduled day of return. If you are travelling on a night flight, regardless of the time you reach your accommodation – which could be the early hours of the following morning – this will count as the first night of the holiday. Similarly, on your return you will be expected to vacate your room at mid-day the day before your return, even though your transfer from the resort may be many hours later. As such, should you want to keep your room until your actual departure time, you should add one ‘extra night’s’ cost when making your booking.

13. DISCOUNTS: Discounts for children or third adult where shown only apply when one child (under 11 years of age), or an adult (11 years and over), shares with two full paying persons in a room. The discount is applicable to the basic price and room supplements e.g. seaviews etc, but not on any meal or flight supplements.

14. INFANTS: The Civil Aviation Authority has revised its regulations to permit infants, aged over six months but under three years, to travel on board aircraft in an approved car-type seat for which an additional seat must be booked at the normal child rate. In all cases the seat must be provided by the customers.

15. WHAT YOUR HOLIDAY PRICE INCLUDES: The basic cost of your holiday includes
a) Return ‘Economy’ flights to and from the UK (unless booking is accommodation only).
b) In-flight meals and/or refreshments as provided by the carrying Airline (unless booking is accommodation only).
c) The services of our local representatives in Greece and Cyprus only. In certain remote areas of Greece and Cyprus a representative may not be able to make a personal visit and will contact you by phone. Amathus representatives will not be making hotel visits in all other featured destinations on this website.
d) Accommodations and Meals as booked and confirmed by us.
e) 15-20 kilos of luggage (depending on the Airline) for adults and children over two years of age (unless booking is accommodation only).
f) UK departure tax (unless booking is accommodation only).

16. WHAT YOUR HOLIDAY COST DOES NOT INCLUDE:
a) Transport within the UK and Ireland.
b) Holiday Insurance (unless purchased from us).
c) Transfers from airport to hotel (unless added as a supplement at time of booking).
d) Transfers between resorts on two or multi-centre holidays, unless booked and paid for prior to departure.
e) Any item which is not expressly included in the cost of your holiday.

17. FINANCIAL SECURITY: Your contract for all “Amathus Holidays” arrangements featured on this website is with Preston Travel (CI) Ltd, ABTA Number V6612, ATOL Number 1272. Where your holiday includes flights or you make a flight only booking, it is ATOL protected. This means the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking in the unlikely event of our insolvency. For further information, visit the ATOL website at www.atol.org.uk. If your holiday does not include flights, ABTA will arrange to refund any money you have paid to us for an advance booking and to return you to the point where your contracted arrangements with us began in this situation. Visit ABTA’s website at www.abta.com for further information.

18. Other Destinations: Amathus Holidays will also be featuring destinations which are supplied by third party accommodation suppliers. Please note for holidays to Spain, The Algarve, Egypt, Morocco and Dubai, Amathus Holidays will not be offering the services of a resort representative. Resort transfers to these destinations may not be available and you will need to make your own transfer arrangements.

DATA PROTECTION
We are a data controller for the purposes of the Data Protection Act 1998. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names and contact details of party members, credit/ debit card or other payment details, information relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. We need to use and pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (for example your airline, hotel, other supplier, credit/debit card company or bank). Such companies and organisations may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involves suppliers outside these countries where controls on data protection may not be as stringent as the legal requirements in the UK.

The information may also be provided to public authorities such as customs/immigration if required by them or is required by law.

We will only pass on information where required in connection with your holiday arrangements or as required by law. In making this booking, you consent to this information being used and passed on as set out in this Data Protection policy.

Please note that any information held by your travel agent will be subject to the agency’s own data protection policy. Amathus will hold your personal contact details, where collected by us, and may use them to inform you of any special offers or to send you new brochures. If you do not want to receive such items in the future please tick the appropriate box on the booking form or otherwise inform us in writing.

PLEASE NOTE THAT THE IMPORTANT INFORMATION SECTIONS ON OUR WEBSITE ALSO FORMS PART OF OUR TERMS AND CONDITIONS

IMPORTANT INFORMATION

PASSPORTS & HEALTH REQUIREMENTS:
It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. You must check the up to date position in good time before departure. Information on health is contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health office and most Post Offices. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. If you or any member of your party is not a British citizen or holds a non British passport, you must check passport and visa requirements with the Embassy or Consulate of the Country(ies) to or through which you are intending to travel. If failure to have any necessary travel or other documents results to fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.

The Civil Aviation Authority strongly recommends a definite need for increased control over the stowing and securing of cabin baggage. Such action can only be fully effective once hand baggage taken on board passenger flights is kept to a minimum. Small items such as handbags, cameras and duty-free drinks are acceptable but larger items (or if you have not made any allowances in your baggage for purchases abroad) will be refused on board.

PLEASE ALSO NOTE THAT IT IS ESSENTIAL THAT THE INITIAL AND NAME ON YOUR FLIGHT TICKET MATCH THOSE ON THE PASSPORT

HOTEL AND APARTMENT FACILITIES: The following hotel and apartment facilities will usually incur a charge unless otherwise stated in the hotel description: sun-loungers, tennis, squash, table-tennis or mini-golf, pool table, watersports, entry to disco/night club, gymnasium/ sauna and a la carte meals.

CHANGES TO A RETURN FLIGHT: Due to Airline regulations, it is not normally possible to alter flight arrangements once you are in your resort. Curtailment or extension of your stay is usually only possible if you buy a new ticket. If you have to amend your stay due to medical reasons, you may be able to reclaim the costs from your insurers.

RESORT DEVELOPMENT: Construction work can create some inconvenience and noise at certain times. We have no control over building developments arising from a resort’s growth in popularity. However, if we learn of specific works close to accommodation featured in this website which is likely to materially affect the enjoyment of your holiday, then we will do our best to contact you if there is time before your departure, and will supply all such information by post or via your Travel Agent or our View Data Booking System.

INTERNAL FLIGHTS: On some internal flights there is a reduced baggage allowance of 15kg. If this sector forms part of a multi or split centre holiday, it will be possible to leave luggage in a safe facility. These details can be confirmed at the time of booking.

TRAVEL ADVICE: The Foreign & Commonwealth Travel Advice Unit may have issued information about your holiday destination. You are advised to check this information on BBC2 (Ceefax) page 470 onwards, or on the Internet under the address http://www.fco.gov.uk/knowbeforeyougo. Alternatively, you can contact the ABTA Information Department on 0891 202 520 (calls charged at 50p/minute).

OUR ABTA MEMBERSHIP: Preston Travel (Cl) Ltd is a member of ABTA with membership number V6612. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

For further information about ABTA, the Code of Conduct and the arbitration service available to you if you have a complaint, contact ABTA, 68-71 Newman Street, London W1T 3AH Tel: 020 7637 2444 or www.abta.com