Insurance

Details of our Insurance

We strongly recommend that you and all members of your party are adequately insured as soon as you book your holiday.

Indeed it is a condition of booking that you must have insurance cover at least equivalent to that described below. We have arranged a special scheme with Travel & Personal Underwriters Ltd., which is underwritten on behalf of a consortium of insurers by Fotis Insurance by All Seasons Underwriters Agencies Ltd.

Below is a summary of cover and benefits available under the insurance.

An insurance certificate containing a more detailed summary will be sent to you with your confirmation of booking. In any event you may ask for a specimen copy of the insurance wording should you wish to examine this in advance.

The insurance will be subject to English law unless otherwise agreed.

Medical Emergencies
A 24 hour medical emergency service is provided by Voyages Assistance Worldwide.

Premiums Greece & Cyprus..........................Other countries
Up to 05 days £22................................................£46
06 to 10 days £24................................................£52
11 to 17 days £27................................................£61
18 to 24 days £34................................................£76
25 to 31 days £40................................................£93

The above premiums are inclusive of 17.5% Insurance Premium Tax which is adjustable on any amendment to that tax or it's rate. Children under the age of 18 pay 50 percent (if accompanied by an insured adult) of the above premiums. Adults over the age of 65 pay double the above premiums.

Scuba diving over nine meters - double the above premiums.

Insurance Cover And Limits (Per Person)

1. Cancellation/Curtailment Up to £3,000*
   *For holidays exceeding £3,000 please contact us on 0870 443 2972 for a quotation
2. Personal Accident Up to £25,000*
   *Death benefit is limited to £15,000
3. Medical Expenses Up to £5,000,000
4. Hospital Benefit £10 Per day
   Up to £1,000
5. Baggage & Personal Effects Up to £1,500
   Single article limit £200 in all
   Valuables Limited to £200 in all
   Delayed Baggage Up to £100
   (After 24 hours)
6. Personal Money Up to £400
   (Cash limit - £200)
7. Loss of Passport Up to £250
8. Travel Delay 1) £20 For the first 12 hour
   £10 For each 12 hours thereafter Up to £250
   2) Cancellation after 24 hours Up to £3,000
9. Missed Departure* Up to £1,000
   *This does not cover connections between Eire and the UK
10. Personal Liability £1,000,000
11. Legal Expenses Up to £15,000

Excesses
Sections 1, 3, 5, 6 & 8(2), are subject to an excess of £40 per person per claim
Loss of deposit - £15 per person per claim,
Delayed baggage & Hospital Benefit - Nil

Claims
Should you need to make a claim, please contact our loss adjusters detailed below and request a claim form.
In all correspondence please quote that your insurance is with Amathus Holidays:
Van Ameyde Wallis
34 The Mall
Bromley
Kent BR1 1TJ

All claims must be submitted within 31 days upon arrival back in the United Kingdom

Important Notice
Your (travel) insurers, under the Association of British Insurers General Business Code of Practice, have to bring to your attention some of the important features of your insurance policy, including :

• Health
  : You must contact the Medical Help line on Tel: 020 8315 0736 and advise them of all serious or chronic pre existing illnesses relating to you and all persons on whom the travel plans depend. Failure to do so may result in claims for undisclosed conditions being excluded. ('all persons' means not only the people with whom you are actually travelling but also any relative, business associate, etc. on whose well-being the trip depends)
• Policy Document
  : this gives you full details of what is and is not covered and the conditions of cover. You must read the insurance policy carefully.
• Conditions, Exclusions and Warranties
  : conditions and exclusions will apply to the individual sections of your policy while general exclusions, conditions and warranties will apply to the whole policy.
• Property Claims
  : these claims are paid based on the value of the goods at the time you lose them and not on a 'new for old' or replacement cost basis. Your policy will set out what proof the insurer needs to support a claim.
• Date Recognition Failure
  : Your policy contains exclusions for losses arising from failure to correctly recognise the calendar date.
• Policy Limits
  : most sections of the policy have limits on the amount the insurers will pay under that section. Some sections also include other specific limits, for example for any one item or for valuables in total. You are advised to check your policy if you intend taking expensive items with you.
• Policy Excesses
  : under some sections of the policy claims will be subject to an excess. This means that you will be responsible for paying the first part of each claim. The amount you have to pay is the excess.
• Reasonable Care
  : you need to take all reasonable care to protect yourself and your property, as you would if you were not insured.
• Complaints
  : the insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint.
• Dangerous Sports or Pastimes
  : if you are going to take part in dangerous sports or pastimes where there is a risk of injury, check that your policy covers you.
• Cooling Off Period
  : Your insurance certificate contains a "cooling off" period of 14 days during which you can return the insurance document and get a refund if you have a justifiable reason for being dissatisfied with the cover it provides The Insurance Policy will be subject to English Law unless agreed otherwise.

PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY.
FAILURE TO COMPLY WITH THE TERMS & CONDITIONS OF THE POLICY MAY RESULT IN COVER BEING RESTRICTED.